How do I recover my N0.5m from Skye Bank?

Hello Sir,

Please I need your advice on how best to recover my N500,000 back from Skye Bank.

On the 14th of October 2013 I was sent  the sum of five hundred thousand(N500,000) to pick up through Skye bank flit cash local money transfer from my brother only for me to get to the bank the teller in charge told me the transaction was not ready. The following two days were Muslim break, so on Thursday morning the 17th I went to the bank and I was told the money had been paid. I quickly called my sender to complain to him and he quickly called the agent in charge and they said they will look into it. The next day they sent the proof of payment for the money I have not collected.
On the proof they sent the name are not the same. I used three names and only two of my names were on it. The sender’s name was not properly spelt, the  FRSC ID they used did not show the face of the person, and I only have international ID as a means of identification, the address is not my address, the spaces for the email and phone number were left empty and the signature is not mine.

I then went to one of their branches and I was told to call the Skye bank call centre, which I did and I told them the whole story and they promised the investigate. To my surprise they keep asking the same questions all the time whenever I call to know how far they have gone. What can I do to recover the money back as the person I am to pay the money is on my neck as I ask them to give me the branch this money was paid and they refused. Or do I have to take a lawyer?

Goodluck Otobo

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Dear Goodluck,

I hope readers are not turning Jarushub into public complaint bureau or public court…lol. Hmmnnn, okay, actually this doesn’t fall within the theme of this blog, which is career and mentorship and a little of political economy. However, in order to help a poor guy, I have decided to publish if only to give the needed publicity and call the attention of decision makers at Skye Bank to your plight.

Someone has obviously pulled a fast one on you. I am willing to guess that the first day you went to the bank and it was not ready, you dropped a paper on the counter or filled a form and refused to tear, from which someone was able to piece information together about you, quickly produced an ID, etc, and was able to cash the money. I may be wrong. It’s just a wild guess from the scenario you analysed.

This may be with or without the collusion of Skye bank officer, but the latter appears more likely.

If you live in Lagos, I advise you to walk into Skye Bank Head Office or a regional office and complain to the customer care, while you also keep calling the lines you’ve been contacting them through. If there is no headway within 2 weeks, you may then consider the lawyer option.

In the meantime, make the guy ‘on your neck’ understand what is happening.

Finally, if any Skye Bank official is reading this, please cascade this information to the right quarters and save this poor guy.

If all these options don’t generate progress within one month I can help you forward this to a very top official at CBN to help take up your case.

All the best.

Jarus

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