EXPERIENCED OR FRESHER, THERE IS JOB FOR EVERYONE IN INDIA’S BPO SECTOR
KAMLESH GUPTA
Gupta is an Indian freelance writer
Jarus: BPO means Business Process Outsourcing.
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The BPO sector is no longer just beneficial for a fresher. With the right kind of talent that is being offered and skills that are developed, even experienced people have a fair chance to make it big in the industry.
Are BPO jobs in India only meant for freshers? A very tricky question because we all know that BPO jobs requires people of different caliber and experience to handle the smooth functioning of the company, however this job makes a wonderful foundation for these who want to gain knowledge, skills or even have a chance to make some money during their free time. It gives you the freedom to earn and learn and based on how they work and also depending on their caliber and performance they have a chance to grow. For someone who is just starting his or her career the BPO sector is one of the best options to build a strong foundation. This is one industry that is not restricted a particular genre, you will find companies dealing with different fields and provide various kinds of choice and non voice based supports offered to clients across the world.
Scope of the BPO sector in India
Today more and more companies are coming and setting their support desk services for their customers in India. You will get to see various advertisements that are floating across newspapers and the internet regarding various kinds of openings which offer a variety of packages and different kinds of benefits. The job prospects for outsourcing projects from different parts of the globe in India is no longer restricted to only America or UK. Now many other countries are also going ahead and approaching the country for their requirements.
Demand and Personal development resulting in the growth
We all know that developing our skills is very important for our future. This helps us in the long run and makes a difference in our lives. Working in the BPO sector helps us to enhance various skills such as communication skills, work ethics, customer handing skills, time management etc. For any sector or any field that you wish to work in, these few things are essential and decide how your growth graph can be. Due to the constant demand in this industry, a person has the opportunity to go ahead and get a job even while they are studying. T
Watch market for the latest trends happening in the BPO sector
Over the past 10 years, the BPO sector has seen a tremendous growth especially in the IT sectors and Medical field. We all are aware that India is growing in various other fields but has made a mark and name in these two major fields and has proved to be the best in providing various kinds of support services. This is mainly because of the skills and basic training that is received during the time the candidate is studying. This has given the country an upper cutting edge in regards to well qualified and skillful professionals who are well educated resulting into a workforce or team that can break all odds to stand out.
Benefits for a fresher vs. Benefits for an experienced professional
As a fresher who is just out of college, the person can be still being molded into the right form and the skills can be developed as per the present parameters that are set. This is in one way beneficial for a new person entering the industry. As a fresher the person may not have a high pay scale, but has the opportunity to go ahead and learn something new during the start of his or her career. On the other hand, an experienced professional has years of experience to his or her benefit, these are people who can blend what they have learnt during the time they have been working along with the present techniques and methodology to create something very different and unique on its own.
Thus the question that was once raised are BPO jobs in India only meant for fresher’s can be answered in a simple way that these sorts of jobs are not just meant for fresher’s but it is also beneficial for experienced people. It is the methods and styles of working that actually makes a difference and the ability to grasp the latest techniques while also implementing on the old ones to match the present happenings. Also, we all know that the overall cost incurred by companies who outsource their business to India is cheaper as the cost of employment here is not as expensive as what it will be in other countries. Along with other factors that add to things, this makes this sector one of the best fields to get into as a start.
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Nice write up, i want to ask, can applicants from Nigeria also apply for jobs in BPO?